Confirm immediately with the Bjb call center in case of account problems
Jabar Banten Bank or better known as BJB has one of the confirmation service programs with the bjb call center. This program is a form of action of a call center service that is ready to help with any problems related to that bank account.
Bjb is a regional bank that has opened branches in many locations around West Java and Banten, so it is not surprising that the number of customers is also very large from various circles. To meet all the needs of its customers, bjb has made improvements in various aspects.
One of them is in the field of service. They continue to improve services so that consumers feel comfortable saving at the bank. Bank bjb’s flagship service is a 24-hour call centre on hotline 14049. This call center can not only be used by customers, but also by non-customers.
Because they will provide comprehensive information about various services at bjb bank for non-customers who feel interested. With a service life of 24 hours, it will certainly be easier for you to get services at any time. Especially in emergency conditions.
This call center service is not free, so you need to prepare enough credit so that the connection is not interrupted on the tengah road. The range of credit needed depends on the carrier you use, as each operator has different rates.
Here are the types of banking services that you can confirm with the bjb call center, so you no longer have to worry about coming to the bank and queuing up for a long time just to get the services below. Especially if nature is so urgent.
Bank bjb Information on products and services
Being an information center for customers and non-customers is the main and most common function of the call center. Therefore, this function cannot be separated from the call center of the bank bjb. The information you can request from this call center is as follows:
- General information about products and services
This information includes all products and services of the bank bjb. Customer service will explain in detail each product and service requested. Usually, potential customers will ask for this information in as much detail as possible until they are sure to open a bjb account.
With this phone connection service, it is certainly very useful for potential customers who want to dig up information about this regional bank. Because the information they get will be taken into account before opening a savings account.
- Account Opening Information
Many potential customers are still confused about the procedure for creating a bjb bank account, but they are also reluctant to ask directly when going to the bank. Therefore, they will prefer to ask questions via the bjb call center first.
- Information about the location of the ATM and bank bjb Office
When you are berada in a foreign location and you cannot find an ATM, confirm immediately with the bjb call center to get accurate information about the location of ATMs and bank offices. Especially when you are in an area that does not have a good internet connection to open the maps app.
- Weekend banking service Lokas i Information
Although usually during weekends banks do not operate, there are several branches of the bank bjb that continue to operate on weekends. Because the number is not large, it provokes many people who are not aware of the existence of weekend banking services.
Therefore, for those of you who are in a state of emergency and really need this service, contacting bjb call is the best solution. The reason for this is that customer service will provide a banking location that provides weekend banking services accurately.
- Account balance and transfer information
For bjb bank customers, it seems that there is no need to worry anymore when they want to check account balances and transfers. Because they don’t need to go to the ATM or check the m-banking again. Just call 14049, then CS will provide the information.
Blocking ATM cards that need confirmation with BJB Bank’s call center
This service is a very useful service in case of emergency. This is because blocking the ATM card must be done quickly when the card is lost so that the bank account balance remains safe and is not misused.
The loss of an ATM card often occurs, it is caused by several factors. These factors are theft, cards swallowed by ATMs and other reasons. It will be very dangerous if your ATM card is not blocked immediately. Therefore, you must immediately confirm with the bjb call center.
With this service, you don’t have to waste time visiting the bank and queuing for a long time. This condition will actually give the author the opportunity to freely abuse the money in your account. Therefore, blocking should be carried out as soon as possible.
Customer complaints about BJB Bank
As a customer, you have the right to submit all complaints related to performance, bank account issues, services, facilities and infrastructure of the bank bjb that are not suitable. If you find things that do not comply with the provisions, confirm with the bjb call center.
You can freely file complaints with customer service regarding any complaints you feel when saving at bank bjb. Later, the complaint will be followed by the party concerned. In addition, they will also provide solutions to all the problems that I am your bank.
This complaint service is a form of concern of the bank bjb for its customers. Because customer complaints can be used as a springboard to continue to develop and improve the things that are missing.
Reset bjb Net and bjb SMS password
The lastservice of the bjb call center is to reset the password of bjb net and bjb SMS. The function of this service is very important for you bjb Net and bjb SMS users. Especially when you completely forget the passwords of both types of banking services.
Of course, you will not be able to open it and will not be able to make transactions usingboth types of services. To reset the password of both, you usually need to do it at an ATM. This is certainly very inconvenient for most customers.
Therefore, bank bjb provides bjb net and bjb sms password reset services through the bjb call center. This is to make it easier for you to take care of all the changes in the passwor d, you just need to confirm with the bjb call center and follow another simple process.
For customers who are now abroad and are experiencing issues with their accounts, you can contact the bjb call center via +622180631232. Indeed , the usual hotline cannot be contacted outside the negeri.
Benefits of BJB Call Center Services
In addition to the type of service that has a myriad of benefits for customers, confirmation with the bjb call center also offers benefits. Some of the benefits of this service include:
- Easily accessible to everyone, whether using a mobile phone or a phone.
- This service can save you a lot of time and energy because you don’t need to go to a branch.
- Providing prompt response and service, it is very suitable in critical circumstances.
Customer comfort and satisfaction are a high priority by bjb bank, so it is not surprising that all its products and service services are so easy for customers. One of them ish call bjb, because when confirming with the bjb call center, your banking problems can be solved without any hassle.