Halo Card Call Center, Provide Required Information
Telkomsel is the largest provider in Indonesia that provides the best service including the Halo card call center. Services are provided by utilizing various ways or media for the convenience of users. It is hoped that various obstacles or information needed can be provided quickly and easily.
It turns out that even though there are many Telkomsel users and some have even been for many years. It turns out that there are still customers who have difficulties when using its call center services for various reasons. As a loyal user or new customer, you should understand how to contact CS and what are the benefits.
Halo card call center is needed by customers to get various important information. The information obtained is more accurate because it comes from the Telkomsel company itself. So it can be trusted, clear and does not take time because the response given is also very fast.
Information About Halo Telkomsel Card at a Glance
Maybe you are familiar with Halo cards owned by the largest provider company in Indonesia, Telkomsel. The type of service provided is indeed a little different because it is postpaid or used first pay later. For more details in getting to know the Halo card, you can see the brief review below.
- What is a Halo card?
Kartu Halo is a postpaid network service provided by Telkomsel for all its loyal customers. You can use it for 24 hours as well as on various networks both 2G, 3G, 4G and the latest prepared 5G. There is also a Halo card call center service that can be used to find official information.
- How to pay bills
Because the payment system is postpaid, you can use it first and then get paid later. You will get a bill at the end of each period in detail and according to use. There are many choices of payment methods such as via ATM, Internet Banking, My Telkomsel, GraPARI, Indomaret, Alfamart, LinkAJA, MyGraPARI and others.
- Halo card customers
There are often questions in the Halo card call center about who can be a customer. Everyone can register themselves as a new customer or an old Telkomsel user. The condition is that you must acton vasi with supporting data such as KTP, KK or other data needed.
- How to sign up to be a customer
Information on how to register is also often sought after because it is interested in becoming a customer. It’s not difficult for you to just need to register at a Telkomsel registration channel such as GraPARI. It can also be on other official channels such as Telesales, Web based Telkomsel and various partners both offline and online.
Halo Card Call Center Number that Customers Can Contact
The importance of the function of the Halo card call center is that at least you have to know the number that can be contacted. If at any time you want to use the service, you don’t need to be confused about searching again because it has been stored in your contacts. Here are some numbers and guides on how to use services from Telkomsel Kartu Halo.
- Special number for Telkomsel customers
Telkomsel customers can directly contact 188 at any time for 24 hours every day. For those of you who own a postpaid card like Halo, you will not be charged or completely free. However, prepaid card users such as Simpati, Loop and Kartu AS are charged Rp300 / phone.
- Numbers for frequently asked questions
If you have general questions or are not a Telkomsel customer, you can contact 080 718 118 11. There are call charges such as local calls so there is no need to worry if there are notoriously high costs. You are immediately connected to the Halo card call center and can ask questions in general.
- Numbers for overseas users
In addition to the two services above, Telkomsel provides special services for customers from abroad. Customers can make calls from abroad provided with a special number so as not to be charged at all (free of charge). Just call +62 8110 000 333 and the service is open 24 hours a day.
- Non phone number service
In addition to using a phone number, you can use other services such as email. Some choices of how to contact the call center include:
- Facebook : Facebook.com/Telkomsel
- Twitter : Twitter.com/kartuHalo
- Email : firstname.lastname@example.org
You can also come to GraPARI directly during working hours to get complete information.
Examples of Information That Customers Can Ask If Contacting a Call Center
Anyone can contact the Halo card call center whether they are already customers or not. Whatever information is asked will definitely be answered as well as possible by customer service. If you are confused about what information will be asked, see some examples of questions from customers below.
- Disorders that are being experienced
If you experience problems such as the number cannot be reached, difficulty registering an internet package or difficulty loggingsomeone else’s pounds. Then you can immediately contact CS with various numbers as needed. That way the interference can be overcome immediately and you feel comfortable when using it again.
- Several ways of checking
Information about several ways of checking can also be done to contact the Halo card call center. For example, how to check your own number, check bills, check transactions, check offers and others. Don’t forget to take notes so you don’t have to ask the same thing continuously to CS.
- Latest promos for users
Customers can also contact CS services to get the latest profitable promos. For example, there is a savings package promo, it’s a pity if you don’t use it so that the bill is cheaper. Don’t hesitate to ask for interesting promos so you don’t miss it later.
Benefits of Using Halo Card User Call Center Service
Halo card call center is deliberately provided by Telkomsel in order to provide satisfaction to customers. It is hoped that any information and various obstacles can be resolved by contacting this service. The abundance of benefits provided is impossible to explain all of them and below are some of the most important benefits.
- Complete and clear information
Finding information related to the card used is sometimes not easy for various reasons and reasons. But by using this service you will get information more easily, quickly, completely and clearly. Because the information obtained is sourced directly from the company and not from other media.
- Problem or problem resolved
Professional and experienced customer service will help you overcome various problems or obstacles. So do not hesitate to contact our service because whatever the problem can be solved. For example, not knowing the last transaction check, forgetting your own number, difficulty registering, temporarily blocked cards, and various other obstacles.
- Can submit a complaint
We are always open to various criticisms, suggestions and complaints from customers in order to maintain quality. You can submit a complaint by contacting the call center in various ways. So just convey it by using Indonesian that is good, polite, clear and understandable to customer service.
In Indonesia, Halo Card users are already very many and evenly distributed in various regions because the network is very good. To improve service and maintain customer satisfaction, special services are provided. Customers are given the freedom to contact the Halo card call center if they need information or overcome various problems.