The benefits of  the ACC  call center  will be earned by its users.   Problems in cooperation with a loan or rental institution often arise  and if not resolved immediately there will be a misunderstanding  ; that misunderstanding may eventually become another problem for you.

Of course,  don’t you want the problems facing while making heavy equipment loans with  the ACC  not to be resolved immediately?  To overcome various types of problems or obstacles  ,  there are methods that can be used  .   One of them is by contacting part of the ACC call center  .

There are many benefits of the ACC call center  you will get and most notably are to help overcome problems during the financial process  .  There are many problems that are most likely to face acc service users   , such as applying for credit relief to extend the loan tenor to make installations lighter.

To contact the call center,  it can be done easily.  The reason is that the ACC provides its own number that can be contacted by its customer or user.    You can immediately file a complaint about the relevant number and submit a complaint or complaint accurately and thoroughly.

That way,  the rental party can provide the best solution for you  .  Don’t forget to provide some important documents that are needed.  Before you know how to contact and what is useful to the ACC call center  ,  you also need to know what the company’s history is in sight,  just move forward and  see the explanation below.

 ACC Company Brief History

As mentioned earlier  ,  you will really benefit a lot of ACC call centres  .  Acc or Astra Credit Company is a car finance and heavy equipment institution.   Financial firms already have a good reputation by the wider community and have more than  9,000 retailers.

According to    OJK (Financial Services Authority) Regulation No. 29 / POJK.05 / 2014, the Company has implemented business needs in the field of investment        finance, multipurpose and  operating leases, working funds as well as     the use of conventional and  sharia-based plans.          They both have their own advantages.

The  ACC predecessor  is from PT Astra Sedaya Finance, which was founded on July 15, 1982 under the name  PT Raharja Sedaya.   The establishment is useful for supporting the Automotive Business of  the Astra  Group.  Just in 1990, PT Rajardja Sedaya changed its name to PT astra Sedaya Finance.

The benefits of the ACC call center provided by this company include the purchase of new and used cars specifically for Vehicles manufactured by  Astra such as Toyota Isuzu, Daihatsu, Peugeot to BMW.   According to the company’s start-up,  the company has acted to support the funding process of more than  1600 car  dealers  in Indonesia.

Some of the companies working as associations of acc  include Astra Sedaya Finance, PT Swadharma Bhakti Sedaya Finance, PT astra Auto Finance, PT Staco Estika Sedaya Finance and PT Pratama Sedaya Finance.   Until now,  this company has continued to develop the services  and facilities offered.   In addition, they continue to maintain the reputation they have  .


Having a call center service from the ACC is really a way for customers and companies to get information easier and more practical  .   In addition, there are many benefits of the ACC call centre  which will be acquired by users.   Especially to overcome problems and complaints during cooperation.

For those of you who want to contact part of the company’s telecom center, you can call 021-766-9000  directly for customers in the Jakarta area.   Meanwhile, if you are outside Jakarta, you can call directly 1500-599.   This number can be contacted by using all telecommunications operators  .

Meanwhile,  for customers who want to connect directly to the head office, they can call the direct number  (021) 7885-9000. where  the ACC headquarters  is available in Jl.TB Simatupang No.90.   In order to submit these requests and recommendations  , it should be done clearly and in detail to further understand the company.

Customers can wait about 20 days to get a reply or reply.   The period is calculated from the full document ation obtained; if it turns out that the process of submitting  a request has not  been responded, then the only  way to take it is  by contacting the OJK through the 1500655 number.   This is the best way to move on to a complaint.


Knowing how to file a complaint through the  ACC  company  ; well,  there appears to be many benefits of  the ACC call center  to know.   For more details see the review below

  1. Make a complaint quickly  

As mentioned earlier,  having a call center is the most appropriate place to complain, such as  problems during the credit process.    With a quick reporting method,  it will make your problem settled quickly  .   You can use it directly one of the above numbers.

  1. Get information related to proprietary products

Another benefit of the ACC call center  is that you can get information related to the product that the company is concerned  about. The Astra Credit Company itself has many products, such as providing car money to  heavy lat.

  1. To give advice  

The existence of a call centre can also be the best place to provide advice to the company.              It is undeniable that if the rental company’s services are sometimes unpleasant you can give them advice immediately so they can work better                      .

  1. To connect with the company

The benefit of the ACC call center from the presence of the call center is connecting customers with  this  ACC company  .   Not only that, their livelihoods are also very important because they can deal with different kinds of customer problems.

The advantages of buying vehicles with     ACC

There are various advantages available from buying vehicles with      ACC:

  1. Have the best services to customers

Using this rental institution from the ACC will also provide a range of benefits for its users.   Such as the existence of the best service which has applied the concept of operational excellence to maintain customer satisfaction  .

  1. Wide range of full product features   

The Astra Credit Company also has a perfect variety of product features.    In addition,  it has partnered with many car dealers in Indonesia  .   The requirements for applying for credit can also be very easy.

  1. Access to cheap customers

Finally, you will also be served in the form of access to customers with very easy access  .   There are many options to connect, such as  through a call center or social media.

The collaboration with financial institutions is  not actually accumulated from a range of issues  .   To overcome this,  customer service can be the best solution.  There are many benefits of the ACC call center  you can get.

Learn More