The Complete Guide to How to Transfer Indosat Credit to Other Users
Every user of an Indosat provider sometimes does not fully understand how to supplement, check, and transfer Indosat credit to other users. In fact, the provider has provided this feature to make it easier for you to still be able to communicate over the phone.
This credit transfer feature is actually very useful, especially if you need temporary credit to continue communicating. However, there are some requirements to be able to use this feature. Thus, not all users can transfer credit.
If it is assumed that it does not meet Indosat’s requirements and conditions, it is possible to determine whether the request to transfer credit to other users cannot be processed. Therefore, users can contact Indosat customer service if they have problems using this feature.
Terms and conditions to use the credit transfer feature
Indeed, all users are authorized to use the credit submission feature provided by the provider. It’s just that managers of providers like Indosat certainly apply some terms and conditions to users to use this feature.
Thus, users are required to comply with the relevant terms and conditions in order to use the credit transfer feature. The first terms and conditions, the Indosat ooredoo card, were used for at least 180 days before using Indosat’s credit transfer feature.
And then the card grace period is still at least 30 days in the future. Second time and condition, there is a minimum limit for one credit transfer request.
The provider Indosat itself stipulates that the minimum credit transferred is Rp 5,000. If you send a credit transfer below Rp 5,000, Indosat will not process the submitted request. And then users are charged a one-time payment fee of Rp. 600 per transaction.
The third contractual condition, the remaining sender’s credit must be greater than Rp 5,000. This means that when you send the credit to other users, the remaining credit you have must be greater than Rp 5,000.
Thus, the credit transfer process is declared successful because it complies with the applicable terms and conditions. In addition, the credit earned from this transfer between users does not increase the active time of the IndoSat starter package used.
Indosat credit transfer method to other users
After familiarizing yourself with the terms of use of the credit transfer feature, you can immediately try it. It should be noted that there are 2 credit transfer methods that users of Indosat ooredoo providers can use.
So, you can choose one of the 2 methods provided by the provider. Therefore, here are 2 ways to transfer credit to other Indosat users that you can use. These include:
- Transfer credit via short message (SMS)
The first method of transferring credit to other Indosat users can be done via a short message or SMS. The method is also very simple. First, open the short message (SMS) menu.
To transfer credit, use the message format, specifically the type of Credit Transfer (space) The intended Indosat number (space) the amount of credit to be transferred. For example, credit transfer 08560492xxx 15000.
Then, send the Indosat credit transfer message format to 151. Then press the Send Message button. Wait a while until you receive an SMS response. You will receive a token code to deliver the credit.
Then reply to the message with the OK (space) token code obtained at 151. Wait a while for the Indosat Ooredoo provider to respond to the credit transfer request.
- Transfer credit via USSD call
Now Indosat credit transfers can be made through USSD calls. There are two types of USSD call payments, both for prepaid and IndoSat follow-up payment providers. For Indosat subscriptions, follow these steps.
First, dial * 123 * 151 # and then press the call button. Then press the number 1, and then press the answer. Enter the intended number. Then enter the transferred nominal pulse. Then press the number 1 to confirm the credit transfer.
For users with subsequent payment, the first step is to dial * 123 * 7 * 1 * 6 * 1 #, and then press the call key. Then press the number 1 to confirm the credit transfer. Enter the target number. Then also enter the amount of credit transferred. Then press the number 1 to confirm the number and nominal credit transferred.
Limit on using the Indosat credit transfer feature to other users
Indosat Ooredoo providers certainly restrict users from using the credit transfer feature. Once you have exceeded the credit transfer threshold set by the provider, the request to send the credit to other users cannot be processed.
Indosat users can only transfer credit with a total accumulation of around Rp. 200,000 per day. You can request to send credit to other Indosat ooredoo numbers several times.
It’s just that the total number of accumulated requests to send credit must be less than Rp 200,000. If it has exceeded the limit, the provider cannot process the indosat credit transfer request . Therefore, you need to be smarter when using this feature. The goal is that you can help other users who need emergency credit.
How to overcome a failure with the credit transfer feature
There may be a possibility of an unsuccessful transaction to send credit to other Indosat users. There are several things that cause the request you send not to be processed by the provider. This is certainly very worrying. Remember that the person to whom we are sending this emergency credit is in distress.
If an Indosat credit transfer is declared unsuccessful or unsuccessful, even if it complies with the applicable terms and conditions, you may contact Indosat Customer Service. It is very easy to get in touch with this customer service from Indosat.
First, you can contact the call center via interactive phone at (021) 30003000 (for landlines) or 100 and 185 (smartphone users). Indosat’s call center number is active 24 hours. So, you can contact the call center when problems arise.
In addition, you can also send a direct message (DM) via Twitter on your IndosatCare account. Submit complaints you’ve experienced, such as not transferring credit to other users.
In addition, you can also contact customer service via Facebook at Indosat Oredoo. Finally, you can file complaints about Indosat credit transfer issues through the app . Indosat Oredoo’s MyIm3 app serves all complaints customers face, such as failed credit transfers.
Customer service from the MyIm3 app is also active 24 hours in 7 days. Therefore, you can immediately report any issues that have occurred through the MyIm3 app’s call center. In this way, all issues can be solved instantly by Indosat’s customer service.
Sometimes some people run out of credit in an emergency. For this reason, indosat provides a credit transfer feature for other users. There are several terms and conditions for using this feature. Then find out how to transfer Indosat credit to other users.