The most complete list of Indosat Call Centersto solve all problems
Being one of the best providers in Indonesia, Indosat Call Center is committed to providing the best service for all its customers. Indosat ooredoo is one of the providers with quite a few users in Indonesia. This is because there are many attractive promotions, including free quota and cheap quota packages for all its customers.
Currently, Indosat Ooredoo has become one of the largest and busiest providers of telecommunication services in Indonesia. With stable network quality and various attractive promotions, it is not surprising that the number of customers of this provider is quite large. This skyrocketing popularity has also made the indosats call center oneof the busiest services today.
Call centers have an important role for a company, especially in providing services to customers. This chat service is a forum for consumers to get various important information related to indosat supplier products, as well as submit complaints if there is a problem. This service also guarantees satisfaction of each customer when using the indosat service provider.
Simply put, a call center or call center is a means of communication that will receive all customer complaints. This service is held by an officer who will answer and help all customer issues related to Indosat Ooredoo providers, both networks and products. If you want to know more about the indosat call center and what its features are, check out the following review:
Definition and function of Call Center Services
The call center is a container as well as an information center for consumers to get the information they need. The presence of this service allows customers to dig up various information about the products or services they want.
In addition to being useful to customers, this service also provides benefits for companies. With this service, the company is able to collect information about what is needed by customers. This is certainly useful for improving services and products in the future.
Call center services have become an important thing in a company, tidak apart from this indosat telecommunications company . This service has become apen need for both businesses and customers. The importance of the role of indosat call center has made many companies offer these services by adding various features to make it easier for their customers.
In general, call center services themselves have two types, namely inbound and outbound. An incoming call center is an incoming call from a customer to the company to complain, ask for information to ask for help if there is a problem when using the network provided by the company.
While the outbound call center is a call from the company to people who have the opportunity to use their products with the aim of introducing new products will be interested in making a purchase.
List of Indosat Call Center information that can be contacted
In order to maximize service to its customers, Indosat Ooredoo provides a call cent is service contact number that can be contacted. The service can be used for consultation or simply ask questions related to Indosat products. The call will be received by customer service and the customer can request all the necessary information.
There are at least 7 contact numbers to the indosat call service center. Some of them are as follows:
- Contact number 185
Dial 185 is a special paid calling service for Users of Mentari Ooredoo, IM3 Ooredoo and Matrix Ooredoo cards. For each contact call, customers are charged a fee of 400 rupiah. Through this conversation, customers can submit complaints or find information about products from Indosat Ooredoo.
- Servicekontakt 186
Indosat ooredoo also offers free call service for customers through contact service 186. This service is connected to an automatic answering machine, butif the information obtained is not clear, customers can also try to contact the indosat call center so that they can get more detailed information.
- Contact +6221 3000 3000 or +6221 5438 8888
In addition to offering dial-up contact codes, indosat ooredoo also offers calls via landline services. By calling the number, you will be connected to the customer service, then you can immediately convey the information you want. For these types of calls, customers will be charged, but it’s still pretty cheap.
- Fax to +6221 544950106
Indosat call center also offers services through facsimile units. If you use this service, the consumer will not be connected to customer service, but can send documen to the fax number. In this way, customer privacy can also be guaranteed more.
Indosat social media for complaints and information services
Not only providing a container for information and complaints through call center numbers, Indosar providers also use their social media as a forum to get closer to customers. In addition to sharing various information and dance campaigns, Indosat Ooredoo also receives complaints through social media. The trick is that you only send a message to email@example.com if you experience any issues when using the user.
Not only to complain, customers can also request various important information, including the latest promotional or product information. In addition to benefiting customers, this complaints service may also be a means of improving services while developing Indosat products in the future.
If you’re lazy to email or call customore service, customers can also complain to social media@IndosatCare. You can send messages or instant messages through your social media address, either to complain or request information. This social media account was deliberately created by the company to bring the provider closer to its customers.
Customers can also complain via the official website of indosat. Indosat’s website is equipped with a suggestion box menu that customers can use to submit proposals and complaints. Cukup enters the website http://indosatooredoo.com then selects the “contact us” menu. Submit a complaint in the column provided and wait for customer service to respond to your complaint.
Advantages of Indosat Call Center Service for Customers
The presence of call center services in supplier companies brings many benefits to both customers and enterprises. For businesses , call center services can be a medium to get closer to consumers. That way, the company can better understand what customers need so they can improve the serviceinthe future.
As for customers, The Indosat Call Center is a container with all the necessary information. Customers can submit complaints about network issues from the provider used. Not only that, various interesting info and promotions can also be obtained by contacting the service.
Last but not least, you can convey suggestions and criticisms of the company. This is very important because it can be a reference for providers to further improve their services. In this way, customer satisfaction will continue to be the first priority. As one of the largest providers, it’s not surprising that Indosat’s call center service is one of the busiest today.
As they enter an era of increasingly sophisticated technology, companies and consumers can easily interact through call center services. The additionof this service not only benefits consumers, but also makes the company closer to its consumers. As the largest provider company, Indosat Call Center service is one of the busiest CS because it is ready to serve all the needs of its customers to the maximum anytime and anywhere for the convenience of using its network.