Tri Call Center can solve various consumer problems
The Tri call center is very useful for smartphone users. This is because, the call center can provide an outlet for various problems experienced by consumers. Tri itself is one of Indonesia’s largest providers. Its users have spread across multiple corners to remote areas.
There are several things that are the advantages of this provider. One of its advantages is in price. Tri is well known as a provider that provides low prices to customers. The low price can be seen from various packages ranging from the internet to the phone. With it, consumers will be very spoiled.
The sign is also a champion. Although some people in the village still complain about this, the signal speed of this card in urban areas is quite fast. If you are one of the provider’s users, be sure to contact the tri call center when you have problems. In fact, there are many problems that cs can solve.
Difficulty in using the official tri app
The main problems that are definitely felt by users are related to the use of the official application. The application itself is called Bima+. The existence of these applications is very useful for users. In it, there is complete information from the card ranging from credit, internet packages to the active period of the card. In addition, user data is also present.
In Bima + there are also many services that can be used by consumers. One of the most important services is the increase in credit. There, there will be a nominal option that can be purchased. When they choose the nominal, users can make payments in various ways ranging from mbanking to electronic money.
In addition, the reset of quotas can also be done. Even the choice is very complete. Surprisingly, there are often promotions in the quota provided by Bima+. Just like credit, payments can be made through mbanking and electronic money. However, if the credit action is held, payments of quotas can also be made with credit.
There are many other services in Bima+, such as music apps. With so many of these services, you’ll definitely be at a disadvantage if you don’t use them. Therefore, difficulties in not understanding how to use this application need to be resolved. The easiest way is to contact the tri service center.
When contacting the call center, just explain to CS about the difficulties in using the Bima + application experienced. There, CS will explain about the application in general. But after that, consumers can also ask questions related to perceived personal problems.
Typically, common problems with using the Bima+ application are split in two. The first problem is in the form of difficulty in logging in, while the second problem is in the form of difficulty in purchasing packages. When contacting the tri call center, both issues will be resolved by being explained in detail.
Difficulties in registering
There are new rules for the use of SIM cards that have only come into force in recent years. The rules are in the form of card registration using personal data in the form of NIK and NUMBER KK. In fact, this registration method is very easy for all providers, including tri. If you want to sign up, there are two options.
The first option is to visit the official tri website at the address of the https://registrasi.tri.co.id/. When entering the address, the customer will be immediately ordered to enter the tri number they want to register. In addition, an ID card number and KK number will also be requested. After that, the serial number of the cartoon will be requested.
To see the serial number, you need to look at the back of the SIM card. Enter the last number in the number that is there. Then check the column to prove that you are not a robot. Finally, click submit and registrations are complete. In addition to new cards, this method can also be used in registering an old card.
In addition to the official website, registrations can also be made via SMS to the 4444. The SMS format is No. NIK#No. KK and send it to 4444. Both methods are equally easy to register. But if you encounter difficulties, contacting the tri call center can be done.
Difficulties are usually experienced when registration was made, but there is a notification that the record has failed. This usually happens because of two possibilities. First, your name has been registered many times, while secondly, it may be due to a system error. When you contact the call center, these issues will be known.
If the problem is as in the first point, the tri call center will advise you not to reuse it first on another card. However, if the problem is related to the system, the call center will help at this point so that the registration can be completed. This certainly makes it easier than having to come directly into the outlet.
There are many other complaints that can be reported
In addition to being related to Bima+ and card registration, there are many other complaints that can be expressed in the call center. One of the most frequent problems is related to filling packages that do not enter. This can happen even if the wrist has been cut. Such problems are usually caused by interference with the system.
If there is no communication with the tri call center, the call center may not know that the customer’s credit has been deducted. If this happens, the customer’s money will be wasted. When contacting a CS because of this problem, there will be some data requested by cs.
The data refers to the billing time for the number of credits issued. Do not let there be an error when cs ask for these details. Thiscan make the problem unresolved and CS will advise you to come to the outlet. In addition, contacting the call center can also be done when there are questions.
Of course, the issue in question is related to the relationship between the customer and the provider. There’s no need to hesitate when calling just to ask a question. That’s because the tri call center was trained to answer such questions. This obviously benefits you as a customer.
When directly asking cs, the answer obtained is definitely the best answer. This will be different from searching for information on the internet yourself. When searching for information on your own, the content is not necessarily valid. In addition, you should also have questions about the truth of the answer.
The Call Center can be contactedby this method
When you will contact the tri call center, there are several numbers to choose from. The first number is 132. This is a type of prepaid call that costs 300 rupees per call. If you owe the fee, you can call 0896-4400-0123.
This number uses the usual rate to be different from 132. In fact, if you want a free one, customers can call 0899-9800-123. It’s just, the number is only available on whatsapp. It fits perfectly with the Indonesians who make whatsapp the main chat app.
Another option to contact him is to use social media. Tri himself is very active on social networks. There are official accounts on various platforms, such as Facebook, Twitter, on Instagram. All three can be contacted using Direct Message or using facebook messandnger.
Be sure to be ideal for using the existence of the call center. Don’t be like most Indonesians who don’t understand its use. In fact, these conditions will harm as a consumer. The problems of dealing with providers will, in fact, be more answered when communicating with three call centers.